Important customer information

Cancellation right

You are entitled to revoke the contract within fourteen days without giving reasons.

The cancellation period will take fourteen days ever since you or nominated third party other than the carrier and indicated by the customer acquires the material possession of each of the goods ordered.

To exercise your cancellation right, you must inform us (Metzger Technik GmbH & Co.KG, Bertha-Benz-Str. 1,

71665 Vaihingen/Enz, Tel. +49 (0) 7042 / 81 510, Fax +49 (0) 7042 / 81 518 80, e-mail: with a clear explanation (e.g. per post dispatched letter, telefax or e-mail) your decision to cancel the contract. You can use the attached exemplary-revocation form, which is however not obligatory for producers.

The timely dispatch of the revocation or the goods shall be deemed sufficient for compliance with the revocation term.


Consequences of cancellation

If you revoke the contract, we instantly pay back all payments inclusive shipping costs we receive from you (except for the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheapest Standard), within fourteen days as from the day on that we received your notice of revocation. For the repayment we use the same medium of exchange you used for financial operation, unless we explicit agree something otherwise; in no event the repayment will apply. We can refuse the repayment until the goods back, or the consumer has supplied evidence of having sent back the goods, whichever is the earliest.

You have to send back the goods immediately or at the latest. The time limit will have been observed if the objection has been dispatched within fourteen days from such notification.

You will be responsible for the cost of returning.

You have to account for any deterioration of goods, when the goods are due to any other necessary handling by inspection of condition, features and functionality.


Revocation form

(Complete and return this form only if you wish to withdraw from the contract.)


To: Metzger Technik GmbH & Co.KG
      Bertha-Benz-Str. 1                             Phone    +49 (07042 / 815 18 - 0
      71665 Vaihingen/Enz,                         Fax       +49 (07042 / 815 18 - 88
      GERMANY                                         e-mail: 



I/We(*) hereby give notice that I/We(*) withdraw from my/our(*) contract of sale of the following goods/provision of the following service(*)

- Ordered on                         / Receive on                       

- The name of the former consumer:

- Address of the former vonsumer:

- Signature of the former consumer (only by notification per paper):_______________________________

- Date ________________


(*) Strike out if not appropriate!


          Download AGB

Revocation form (German)